You Want What? Four Tips for Civilized Negotiating

From the debt-ceiling debacle to the NBA lockout, negotiation has been getting a bad rap. Learn how to become an effective negotiator and achieve a win-win outcome. From the debt-ceiling debacle to the NBA lockout, today’s news would make you think the terms “negotiation” and “take it or leave it” are interchangeable. One side wants one thing, the other wants something else, and the path between polarized ends is an obstacle course of ever-changing hurdles and jagged maneuvers that leads, too often, right back to a stalemate. “Conflict is a growth industry,” write Roger Fisher and William Ury, authors of the 2011 edition of the ...